Floor Covering Installation Manager - Dallas, TX

Floor Covering Installation Manager - Dallas, TX

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Floor Covering Installation Manager - Dallas, TX 〰️

What: Floor Covering Installation Manager

Where: Dallas-Fort Worth, Texas

What You’ll Get:

  • Base Salary with potential to earn $50,000+

  • Health, Dental & Vision Benefits Available

  • Paid Time Off

  • 401(k)

What We’re Looking For:

  • 3+ years previous Installation Management experience

  • 5+ years Flooring Installation experience in all floor covering categories including carpet & hard surfaces

  • Working knowledge of RFMS is a plus

  • Proven ability to lead/oversee and manage 8-10 projects at one time

  • Experience establishing contacts and relationships with clients, subcontractors, and vendors

  • Proven ability to build, lead, motivate and maintain high performing teams

  • Ability to read blueprints, perform Take-Offs; read, understand, and interpret contract documents, drawings, specifications, scopes of work and project schedules

  • Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment

  • An individual that is dedicated, responsible, knowledgeable, a leader and a motivator

Who the Company is:

This family owned and operated floor covering business was founded in 2011 (and 20 years prior under a different name) in Duncanville, Texas.  Their focus on personalized customer service has helped them grow into five locations serving the Dallas/Fort Worth metro.

Who We Are:

We are B. Mark Inc. Hiring Solutions, the top recruiting company “Headhunter” in the Floor Covering Industry.  When it comes to Floor Covering & Home Improvement jobs, we are hiring experts. Our clients hire us to specifically find them a candidate who have the qualifications they require so when you start the job, you can walk in and hit the ground running!

What You’ll Do:

The Installation Manager will drive client satisfaction through high quality installations, superior communication, and tenacious follow through. They will also identify areas of improvement to increase quality of the Installation Experience for our customers. Experience in both high volume and high-quality flooring installations of all floor covering types is required.

 

  • Manages all aspects of installation department including recruiting, training, managing and leading installers; recognizing strengths and weaknesses; improve their skills and abilities

  • Complete job site drawings, Audit Job ticket requirements, and Sales Team interface for orders

  • Coordinates the scheduling of jobs between customers and installation crews and manages each installation project from start to finish

  • Manages work order creation and initial material load out to ensure accuracy, crew deployment and arrival, installation completion, final balance collection, and signed certificates of completion.

  • Interacts with customers before, during, and after installation to ensure proper compliance with company communication requirements

  • Collect/Process Payments for some installation jobs, i.e., Balance owed after deposit was applied for material orders, next payment to start installation activities or pay for change order charges.

  • Communicates management directives such as installation material standards and methods as well as relationship management with Installation Crews

  • Follows up on customer satisfaction or claim issues and drives resolution striving for 100% customer satisfaction

  • Job Cost completed work orders and change orders to ensure timely payment of installers

  • Accountable for building and maintaining a high performing, experienced Installing team focused on quality and effectiveness

  • Constantly stays up to date with new product lines, installation guidelines, care and warranty

  • Maintain a professional, ethical, and positive disposition as a primary representative of the company in the community

Qualified candidates may have past experience as a: Flooring Store, Carpet Store, Retail Floor Covering, Commercial Flooring, Design & Build

For more jobs like this one, please visit us at www.bmarkinc.com

Job Id: 220825FL578